Help center

Here you'll find answers and step by step walkthroughs. Need help? Contact us at team@chik.app

Getting started

Professional Mode vs. Partner Mode

Understand the difference between Professional Mode and Partner Mode in Chik.

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How to invite team members

Learn how to invite team members to your Chik workspace.

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Time tracking

How to start, stop, and edit time logs

Learn how to start and stop the timer in Chik and edit entries.

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How to share time reports with your clients

Generate a live, shareable time report link in one click.

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Tracking time across multiple devices

Chik's time tracker syncs in real-time across all your devices.

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Contracts

How to draft and send a contract

Learn how to create a contract in Chik, add your recipients, and send it for signature.

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How clients sign contracts on mobile and desktop

The contract signing experience in Chik works the same on mobile and desktop.

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Downloading your signed contracts as PDFs

Once a contract is fully signed, you can download it as a PDF.

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Client experience

How a client accesses their dashboard

Learn how your client logs into their Chik dashboard after receiving an invitation.

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What exactly does the client see in Partner Mode?

Partner Mode gives clients a clean, focused view of shared tasks.

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How to hide internal tasks from your client

In Chik, all tasks are private by default.

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Billing & account

Understanding the Free Tier limits

Chik Basic is free forever, but it does have some limits.

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Managing your subscription and upgrading your plan

Learn how to upgrade to Chik+ or Chik+ Teams.

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How to update your credit card or download past invoices

All billing details are managed through Polar, our payment provider.

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How to change your email address or password

Need to update your login details?

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How to permanently delete your account

Want to close your Chik account?

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