Your Clients' Systems Are Running Smoothly. Make Sure Yours Is Too.
You're the person clients call when everything breaks — your own business management shouldn't be in the same state. Chik gives freelance IT and tech support professionals one workspace to manage support tasks, track every billable hour, send service agreements, and keep clients informed without the back-and-forth.
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From support ticket to resolution, organized in one place.
Your clients don't always understand what goes into the work. Chik helps you communicate clearly, bill accurately, and build the kind of trust that turns one-off jobs into long-term contracts.
Manage Support Tasks with Full Client Visibility.
Create a task for every support request, assign it to your client, and keep the whole conversation — files, updates, resolutions — in one thread. No more "did you get my email?" Your client can log in and see exactly what's been done.
Service Level Agreements, Signed Before You Start.
Protect yourself with clear, legally binding service agreements that define your response times, scope, and rates. Draft them in Chik, send them in one click, and your client signs with a one-time verification code — fully compliant with ESIGN and eIDAS.
Bill for Every Minute of Support Time.
IT work happens fast and across multiple devices. Chik's real-time synced timer lets you log hours from whichever device you're on — on-site or remote — and share a detailed time report with clients so your invoice is never questioned.
Chik replaces Notion, DocuSign, Asana, Upwork
Because paying for separate tools is getting old.
All your notes, in one place
Take notes during meetings, write project briefs, or team SOPs. Then share anywhere with a simple link.
Collaborate on tasks and let them log their time
Invite your team or subcontractors to collaborate on tasks and log their worked hours.
Give your clients full transparency
Invite clients to their own personal dashboard. Let them leave comments, assign you tasks, and stay in the loop.
Ready to improve your freelance life today?
Create your free account now, no credit card required.